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I have tried everything to see this commercial but I only hear sound on my computer. I have even tried on a couple of different friend's computers but nothing. What can I do?
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PermalinkThat sounds exactly like the problem depicted in the FAQ - sound but no picture.
It means that you are lacking a component in Quicktime and need to either just run the QT menubar -> "Help" -> "Update existing Software" (In Quicktime menubar) or just plain download a new one and upgrade.
You might also find the apple Quicktime installion check useful.
Could be mapping problems too, but I'm not repeating all that geektalk here as it'll run off the page, see the Frequently Asked Questions for that.
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